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adlergfx's avatar
adlergfx
Copper Contributor
Jan 05, 2023

Win11 - WMR-Portal not installable

I can not install WMR-Portal. It ends always with the message that it can not be installed and requires an update.

 

The PC:

Edition Windows 11 Pro
Version 22H2
Installiert am ‎09.‎12.‎2022
Betriebssystembuild 22621.963
Leistung Windows Feature Experience Pack 1000.22638.1000.0

 

The system is new and NOT upgraded from Win10. Ragarding the WMR Version i have

Tool zur Imageverwaltung für die Bereitstellung
Version: 10.0.22621.1

Abbildversion: 10.0.22621.963

Funktionsidentität : Analog.Holographic.Desktop~~~~0.0.1.0
Name : Analog.Holographic.Desktop
Status : Installiert

 

I am not sure, but i think the previous version worked.

 

What I tried so far:

- Plugout HMD (HP Reverb 1), reinstalled WMR-Portal and Reinstall, Replugin

- Remove Capability and Reinstall (Dism /online /Remove-Capability /CapabilityName:Analog.Holographic.Desktop~~~~0.0.1.0) and so on

- Install Portal without Headset but only in Developer Mode with Simulation

- Clean Software Distribution Folder, Restore Health (dism /online /cleanup-image /RestoreHealth) and rescan files (sfc /scannow)

- in between I removed and reinstalled the portal multiple times 🙂

 

I saw that this is not uncommon. We are working also with 9! HP-Reverb in different Versions and Simulation at work where I am responsible. We are close to update development PCs to Win11 and I am realy concerned if we will end up with non-working environments.

 

Again: Device is recognized, but this is unimportant for simulation installation. Drivers and OS are uptodate

 

I will support with all information but hope somebody can support me!

 

1 Reply

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  • BigDave558's avatar
    BigDave558
    Copper Contributor

    adlergfx  hi did you manage to sort out this issue? I have the same problem and atm my Reverb G2 is dead due to this issue. 

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