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han9604's avatar
han9604
Copper Contributor
Feb 06, 2023

Mesh App not working

Hi guys,   I'm facing an issue of not being able to connect to the server when loading up the Microsoft Mesh app. The message shows "Failed to connect to server".    Things I've tried:  - Change...
HoloLens
  • Hans-Peter_Gasser's avatar
    Hans-Peter_Gasser
    Mar 20, 2023

    Hello Everyone, I received a reply from Microsoft last week about the "Mesh stopped working" problem. This as follows: The MeshApp will not continue and has therefore been deactivated. Here is still the reasoning: "We are committed to bringing new mesh experiences to market, such as avatars for Microsoft Teams, which are now available in public preview. At this time, we have made the decision to discontinue support for the preview version of the Mesh demo app for HoloLens 2. Initially, customers will be able to use Mesh on virtual reality headsets and PCs. We will provide more information about other Mesh features in the coming months.

    Sofor me, unfortunately, it currently seems that we won't be moving forward until Mesh is launched as a product. Many greetings from Austria Hans-Peter Gasser

rd_bewa's avatar
rd_bewa
Copper Contributor
So far I have never been able to run the app on the hololens. Most of the time "Failed to connect to server" happens during "We are logging you in". A couple of times I made it to "Loading your workspace" (or something similar) but then again the error "Failed to connect to server" occured.
My guess is that since it is preview they only allow x people to use it at the same time with x being a very small number 😞
AndreaMorselli's avatar
AndreaMorselli
Copper Contributor
Feb 21, 2023
Hi, I've exactly the same issue. Do you solved it?
  • rd_bewa's avatar
    rd_bewa
    Copper Contributor
    Feb 21, 2023

    AndreaMorselliNo unfortunately it is still not working.

    Because of this error description

    i thought it might be some port blocking problem behind our company firewall.
    Last weekend I took the hololens home with me and declared it as "exposed host" in my home network to see if it works if all ports are available.  But when opening the Mesh App I got the same error.

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