Student (Guest) users don’t see the option to switch organizations when they click on the link to the Team in the browser because the cache doesn’t recognize that they have “Guest” privileges. They don’t have the option to choose a different organization because they are already logged in with their WSSU.edu e-mail. They get put in a weird kind of purgatory. The only easy solution I’ve found (because I’m not walking students through cache clearing) is to get them to open an incognito browser and copy and paste the link. Even then, we still run into issues.
When they aren’t logged in properly, they don’t have the ability to type in chat or see the chat. They can’t participate in polls for extra credit.
This was a common problem in Teams in 2020-2021, so I’m just wondering if it’s been resolved.
