Cannot Log onto Meetings

%3CLINGO-SUB%20id%3D%22lingo-sub-1776292%22%20slang%3D%22en-US%22%3ECannot%20Log%20onto%20Meetings%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1776292%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20a%20student%20who%20has%20been%20able%20to%20join%20meetings%20with%20no%20problems.%20That%20changed%20yesterday%20and%20no%20matter%20how%20I%20try%20to%20pull%20them%20into%20a%20meeting%20they%20cannot%20join.%20They%20are%20also%20unable%20to%20join%20meetings%20put%20on%20by%20their%20other%20teachers.%20Our%20IT%20person%20can%20see%20nothing%20from%20the%20student's%20device%20that%20would%20be%20causing%20this%20issue.%20This%20is%20the%20only%20device%20the%20student%20has%20access%20to.%20Why%20can%20they%20no%20longer%20join%20meetings%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1776292%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ETeams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
New Contributor

I have a student who has been able to join meetings with no problems. That changed yesterday and no matter how I try to pull them into a meeting they cannot join. They are also unable to join meetings put on by their other teachers. Our IT person can see nothing from the student's device that would be causing this issue. This is the only device the student has access to. Why can they no longer join meetings?

2 Replies
@LRose_209 What are they seeing when they try to join the meeting? What point are they getting to?

When they would go to accept the invite it wouldn't do anything. We did get it working. I had the student sign out of everything and restart the computer. Haven't had a problem since.