Forum Discussion
Stream Embed not visible (webpart is blank) in iOS on mobile
Hi Saili,
Just to advise I have tested in both the SharePoint App and Safari on my iOS devices and stream is still prompting to login. I am in the UK so maybe the changes have not yet replicated to the app in the UK AppStore?
MicrosoftChris Cundy can you make sure the page you are displaying in the SP mobile app is a modern page using the Stream webpart directly? If you are using the embed webpart with the stream embedcode, the whole flow Saili mentioned doesn't work. It will only work if you use the Stream webpart itself on the page.
If you are using the modern webpart you may be encountering a bug, the sharepoint team is looking into it right now.
Did you ever get an answer to this?
- This is also an issue we're facing with iOS\mobile browser. We want to design a new collaboration\social media strategy at our company leveraging the Microsoft ecosystem but when users are faced with a webpart that either requires another authentication prompt or is blocked due to cookies, it's not a great consumer experience. In my case, if i access web.microsoftstream.com, the web part shows up after refreshing the SharePoint page but that isn't a viable option. I've submitted a premier case. Please...please...find a solution!
- Saili Raje
carolyn910 I'm so sorry to hear your issues getting a resolution to this from the support team. Let me ping you offline for more details and I can set up a call if necessary.
Saili Raje Marc Mroz Is there any update at all on this issue? We have premium support, and attempted to get an update with the incredibly frustrating response as if Microsoft had never heard of this problem and a standard 'we can't recreate the issue (through multiple levels of escalation up to and including someone from the product team.)
We are using the Preview Stream web part in a modern site. As with others, the videos display and play just fine on desktop but not on iOS mobile devices (iPhone or iPad). We tried the workaround suggested of turning off Prevent Cross-Site Tracking, clearing cache & cookies, etc. but the web part still displays a message indicating that a setting in the browser is blocking cookies (I have cookie blocking turned off too, and block pop-ups for good measure) -- and prompting to Open in a new window. All our MSFT and Apple versions are current.
Our company has standardized on Apple mobile devices and we are getting ready to roll out our brand new intranet built on SP modern. This is a huge blocking issue. Is there any news -- and it would be great if your support and product folks were made aware as well.
Marc Mroz I am using the Stream (Preview) Webpart on a Modern communication site and have configured it to display a Stream Channel. This displays in the page correctly on all devices apart from iOS. It does not display correctly either in Safari or in the SharePoint app. I just get a Microsoft Stream grey background with the text "To see this content, sign in".
Ideas?
