problems with playing recorded videos from classes on Teams

Copper Contributor

Dear Microsoft experts,

 

I am a student and recently I'm facing some problems with playing the recorded videos from online classes on Teams.  

When I play the recorded video saved in the Teams chat of the course, it goes nice and then suddently it stopes and I'm asked to sign in into Stream. When I play it on my Stream account it is worse, it continuously stops and I'm asked to do something. I click ok, the page refreshes and then the same thing after a short period. 

What is the problem, can you kindly help me?

 

Also I would like to know if I can download the recorded videos on Teams, so I can replay them on the computer without being connected on internet.

 

Thanks for your attention.

 

Best regards.

 

0 Replies