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WOJE's avatar
WOJE
Copper Contributor
Jan 21, 2019

Video playback blurry

I want to use Stream as an e-Learning platform, I tried a short video for testing (20"), but this video is very blurry ... this quality is not acceptable. It's a just 2,2Mb mp4 file, this should be n...
Alex Balcanquall's avatar
Alex Balcanquall
Copper Contributor
Jun 11, 2020
WOJE did you ever solve this, i have same issue, recording a 1080p 30fps video with OBS of my desktop. Uploaded it and it is super blurry because it is only offering the lowest bitrate setting in the player.

I recorded directly from streams web based record and it is gave me high bitrate - looking at the under the covers blog comments it seems this has been an issue for 2+ years.

Very disappointing as a new user.
  • zacheriah's avatar
    zacheriah
    Copper Contributor
    Jun 18, 2020

    Alex Balcanquall I am having the same issue.. very frustrating. May need to switch to YouTube.

  • WOJE-Post's avatar
    WOJE-Post
    Copper Contributor
    Jun 19, 2020

    Alex Balcanquall zacheriah

    Using screen capture directly in MS Stream was fixing my problem, works perfectly!

    • zacheriah's avatar
      zacheriah
      Copper Contributor
      Jun 19, 2020
      Ah, thanks for the tip. unfortunately our videos need to be edited (confidential info blurred out etc) so we use screen recording software to capture the recordings
  • johnsoep's avatar
    johnsoep
    Copper Contributor
    Jun 30, 2020

    Alex Balcanquall I am having the same issue. I am trying to create how-to videos for my college and when I upload a MP4 video file to Stream, it give me just the 360p playback quality.

     

    I was able to work around this by saving my recording in a AVI format and when I uploaded that, the system provided the 1080p playback. The only issue now is that it is showing just the 1080p and the 360p with nothing inbetween. I would also like to have the 720p available for users who have bottom of the barrel internet, but at least for now I was able to get the 1080p.

    • Alex Balcanquall's avatar
      Alex Balcanquall
      Copper Contributor
      Jun 30, 2020

      johnsoep great info.

       

      I am using xsplit vcam and xplit broadcaster and worked with their support to understand how their apps offer the stream to  the team client.

       

      Luckily they have a config file, it contains multiple resolutions.  

      Removing just the 640x360 resolution fixed the issue.

      Either dshow has a bug or the teams client. 

       

      There is no workaround for OBS that I am aware of. https://obsproject.com/forum/threads/obs-virtual-cam-bad-video-quality-in-teams-skype.118800/ (i am the one posting the xplit detail in that thread)

      • Alex Balcanquall's avatar
        Alex Balcanquall
        Copper Contributor
        Jun 30, 2020

        Alex Balcanquall oh it looks like the new upcoming built in camera output on OBS won't have this issue.  Just need to wait patiently for it to make its way into the release version.

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