Forum Discussion
Transcript Mode not available
I am having a similar issue- the Transcript mode is available on some videos and not others and I don't see a pattern to Team role or age of the video.
Sarah Parmenter I am having this problem as well; some videos generate transcripts, some do not. If I "re"generate, it temporarily shows the transcript window with the message "Audio transcripts aren't quite ready yet. Check back soon." However, when I check back, the option to view transcripts has disappeared. I can, however, see the transcripts as closed caption subtitles.
- Sarah ParmenterMar 20, 2019Brass Contributor
I found a fix- it works for me, anyway! For me, it was as simple as Editing the video details and changing the Video Language from Select Language to English. This seemed to enable the Show Transcript setting. I did that and then it did take a bit of time for the transcript to show up.
- MWiseMay 13, 2019Brass Contributor
This worked for me too.
- Sarah ParmenterMar 20, 2019Brass Contributor
I found a fix- it works for me, anyway! For me, it was as simple as Editing the video details and changing the Video Language from Select Language to English. This seemed to enable the Show Transcript setting. I did that and then it did take a bit of time for the transcript to show up.
- ElsabeWJan 21, 2021Copper Contributor
Sarah Parmenter It worked, thank you