Forum Discussion
Stream cuts off video
keirsmith I'm experiencing the same issue. Have you been able to come up with a solution?
- keirsmithJan 25, 2023Copper ContributorI don't believe we ever fixed this one, since Stream is being retired we just stopped using this platform, sorry!
- Marc MrozJan 24, 2023Microsoft
CodyGober - Is this happening only if you upload your videos to Stream (Classic)? Does it happen if you upload the same video to SharePoint, OneDrive, or Teams?
We announced the retirement date of Stream (Classic) https://aka.ms/StreamClassicRetireTimeline so you should start uploading your videos to SharePoint, OneDrive, Teams, or Yammer instead.
But this issue doesn't sound normal. If you have to keep using Stream (Classic) for a bit longer I would suggest opening a support ticket on this issue.
- CodyGoberJan 24, 2023Copper Contributor
Hi Marc Mroz
It is happening in both Classic and SharePoint upload. It's been consistent after rebooting, deleting, and overwriting.
- Marc MrozJan 25, 2023Microsoft
CodyGober - Where are the source videos coming from? What tool are you using to make them? What settings are you using to export the videos?
If you are seeing an issue of playback ending early in both classic and SharePoint/OneDrive that seems to me like the source videos are encoded in some different (or maybe incorrect) way.
Do you have issues playing the videos locally on your computer before upload?
- ScottBraunMar 16, 2023Copper Contributor
See my reply to my reply :).... Try waiting a while (I know, not a great answer. But that is the solution in my case.)