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Sivakumar Venkataraman's avatar
Sivakumar Venkataraman
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Oct 19, 2018

"This video is not ready, please try again" error when accessing a published recording

I recorded a session but I am not able to get the recording for that session. I get this message as shown below. "Something is wrong with this video Please try again or contact support " ...
Marc Mroz's avatar
Marc Mroz
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I'm following up with you offline to get more info on what is happening. I haven't heard of this in general so we'll have to dig into what's going on.

Zack_T's avatar
Zack_T
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Mar 19, 2019

Marc Mroz : Did you follow up on this and resolve it with the OP? I'm having the same issue with a recording from a meeting that I recorded in Teams yesterday. It was a collaborative meeting with other teams, so I'd like to resolve so that the video can be shared.

Feel free to reach out to me outside of the thread.

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