Forum Discussion
Invalid Authentication Token
We have shared an Office 365 Group with Guest Users. We added a web part to add in Videos that we have stored in Stream. When a guest user clicks on a video they get this message "Invalid Authentication Token" How is this fixed?
Thank you!
Helena
11 Replies
Hello westpoint105
Do you have any solution about this issue please ?
@Helena Bitter , Sofianeda1st any news about this issue?
We started to use teams for training sessions with guests and now having the same problems.
Johan Jacobs
johanjacobsVideos for guests are technically not possible at the moment! Microsoft is working to change this!
There are different submitted Stream ideas you can upvote for this request like: https://techcommunity.microsoft.com/t5/microsoft-stream-ideas/public-videos/idi-p/80159 or https://techcommunity.microsoft.com/t5/microsoft-stream-ideas/guest-users-for-microsoft-stream/idi-p/1261867 or https://techcommunity.microsoft.com/t5/microsoft-stream-ideas/stream-videos-sharing-external/idi-p/1293825 or ...
The problem is, videos are shared with an URL like http:// web . microsoft . com / video / <GUID>. There is no tenant information in this URL. So when a guest accesses the video through such an URL, Microsoft looks in the guests main tenant to find the video and not in the tenant you are providing the video. The result is what you describe: Video not found!
Current workaround is to download the video from Stream, upload it to SharePoint/Teams/OneDrive and let the guests access it through a sharing link.
westpoint105 Has anyone found a solution yet? Any work from Microsoft?
Hello mjackson78
We opened a ticket at Microsoft & we're still wating for the answer
westpoint105 any resolution? We are running into the exact same thing. Feels really limiting for access to be restricted for guests.
Same problem with us.
We have a MS Teams group and want to make records of meetings available in the team. For Guest Users in this group, displaying the video does not work. Although the Teams Group is allowed to view the video and for internal accounts it is working fine.
- I would love to find a solution too 🙂 i think it will connected with identity services, somehow i think we need to add access tokens somewhere, but can't find it where 🙂
Hello Audrius Martinkus
We've the same issue and we're tryting to find a solution
Ever get a solution to this? Having the exact same issue sharing some training videos with one of clients as a guest user. Thanks!! westpoint105
