Jan 08 2019 07:50 AM
I have a number of large videos from a two day conference and the transcripts are completely rubbish, I don't want to have to go through and edit every single one of them I have tried hiding the transcript via the settings but it only hides it temporarily and then it reappears when I next look at the video. Is there a permanently way to hide the transcripts on these videos or is this something to do with my permissions - I'm a stream admin but not a tenant admin.
Jan 08 2019 09:13 AM
Hi @Sita_ICGAM
I have tested this afternoon in a test tenant and could resolve it. Please follow the steps.
1.) Log into the Stream portal
2.) Find the video (either through discovery or your video) and edit in admin mode
3.) Make sure Captions are unchecked (as shown below) in the right hand box.
4.) Save and exit admin mode
The transcript will disappear from the video.
Hope that helps and let me know how you get on. If I have resolved your issue please like this post and set as the solution. If there is anything else you need please let me know. I look forward to answering more of your questions in the future.
Best, Chris
Jan 08 2019 09:28 AM
SolutionIronically I had literally just figured that out as your email came through - thank you so much for replying - problem solved.
Jan 25 2019 02:00 AM
Hi Chris, do you know by any chance if the transcript feature can be disabled for all new video uploads? Is that possible on tenant level? I'm a Stream admin (not a tenant admin), but I don't see this option in my admin settings. Thanks!! Joris
Jan 25 2019 05:45 AM
Nov 12 2019 02:08 PM
Nov 28 2019 11:11 AM
Jan 08 2019 09:28 AM
SolutionIronically I had literally just figured that out as your email came through - thank you so much for replying - problem solved.