Forum Discussion
Playbooks not triggering automatically when an alert is generated
MicrosoftDavideB: the incident trigger is currently in private preview. The way things work, the Logic App connector support for it cannot be private and hence you see it documented.
I am facing the same problem. Just to confirm, while I am with (Private View only), I am unable to use in the Sentinel? It is?
Do you have any indication not to send email when the alert is created, but an incident is already open and the alert is grouped for that incident?
I am getting created creation emails, but they are being grouped together in the same incident, so they are not considered new incidents for dealing with time.
As the e-mail is sent for ticket management, more than one incident is created, however, no new incidents were created, rather, alerts grouped in the same incident.
I would be grateful for some kind of help.
