Forum Discussion
CG-1717
Jun 17, 2019Brass Contributor
Search in Office.com - Results do not display in full screen size only on mobile screen size
We have been experiencing an issue where search results do not display (blank search results page) when searching on browser (Chrome or Edge) full/normal size screen when searching on office.com. If I reduce the browser window size to approx. mobile size then results show. When I start expanding/increasing the browser window size, there is a point where results disappear again.
We have opened a ticket with Microsoft and have been "talking" to support but we have gotten no where so I was wondering if any one had any ideas to look into. This happens on Win 7 as well as Win10.
Thanks in advance for your thoughts.
Cristina
6 Replies
- Wendy_MSFTFormer EmployeeThanks for the feedback, Christa! Can you share the tracking number for this issue to I can investigate further? Cheers, -Wendy
- CG-1717Brass Contributor
here is the ticket number 14341044
Thank you!
Cristina- Wendy_MSFTFormer EmployeeThanks, Christina! I have escalated this and it will be reviewed in Monday's triage. Cheers, -Wendy