New Microsoft Power Platform and Dynamics 365 training: October 2021 roundup

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Get the latest news on our training and certification portfolio. Our regularly updated learning paths and modules on Microsoft Learn can help you keep current. Use training to build and enhance your skills, and then move ahead by validating those skills with a Microsoft Certification.

This month, explore our new Power BI learning path and new modules for Customer Voice and Customer Service. Plus, we’ve converted some Power Apps module exercises to labs, and we’ve added integration modules for Sales and Supply Chain Management and for Field Service and Supply Chain Management. If you’re interested in translation, check out our cross-app module that can be used in Business Central, Commerce, Customer Service, Field Service,  Finance, Supply Chain Management, and Sales.

Work through these and other modules at your own pace. Use free, online training on Microsoft Learn to explore new skills to use on the job or to take your career in a new direction. If you need help figuring out which training to take, check out the Dynamics 365 learning paths and the Microsoft Power Platform learning paths.

The following learning paths and modules were released in October 2021.

Business Central

Module	Role	Certification
Translate Dynamics 365 apps and documentation with Dynamics 365 Translation Service	Functional consultant, solution architect, administrator	N/A

Customer Service

Module	Role	Certification
Get started with Connected Customer Service for Dynamics 365 and Azure IoT	Functional consultant, business user	MB-230
Schedule services with Customer Service scheduling	Functional consultant, business user	MB-230
Set up Customer Service scheduling	Functional consultant, business user	MB-230
Register and manage devices with Connected Customer Service for Dynamics 365 and Azure IoT	Functional consultant, business user	MB-230
Get started with unified routing in Dynamics 365 Customer Service	Functional consultant, business user	MB-230
Create visualizations for Dynamics 365 Customer Service	Functional consultant, business user	MB-230
Create custom apps for Dynamics 365 Customer Service	Functional consultant, business user	MB-230

 

Customer Voice

Module	Role	Certification
Gather customer feedback with Dynamics 365 Customer Voice	Functional consultant, business user	N/A

Field Service

Module	Role	Certification
Integrate procurement between Dynamics 365 Supply Chain Management and Dynamics 365 Field Service	Functional consultant, administrator, business user	N/A

 

Power Apps

Module	Role	Certification
Working with choices in Dataverse: Lab - Create a new choice or modify an existing choice  (Module update—converted “Create a new choice or modify an existing choice” exercise to a lab)	Functional consultant	N/A
Use and understand controls in a canvas app in Power Apps: Lab - Create a canvas app with unique controls  (Module update—converted “Create a canvas app with unique controls” exercise to a lab)	Functional consultant, app maker	N/A
Navigation in a canvas app in Power Apps:  Lab - Create navigation functions (Module update—converted “Create navigation functions” exercise to a lab)	Functional consultant, app maker	N/A
Create formulas that use tables, records, and collections in a canvas app in Power Apps:  Lab - Using the ForAll function in a gallery (Module update—converted “Using the ForAll function in a gallery” exercise to a lab)	Functional consultant, app maker	N/A

Power BI

Learning Path	Role	Certification
Empower modern analytics and business intelligence data cultures with Excel, Power BI, MS Teams, and... 8 modules	Business analyst, data analyst	N/A

Sales

Module	Role	Certification
Convert prospects in Dynamics 365 Sales to customers in Dynamics 365 Supply Chain Management	Functional consultant, administrator, business user	N/A

 

Product landing pages

Business Central	Dynamics 365 Business Central on Microsoft Learn
Finance	Dynamics 365 Finance on Microsoft Learn
Commerce	Dynamics 365 Commerce on Microsoft Learn
Supply Chain Management	Dynamics 365 Supply Chain Management on Microsoft Learn
Customer Service	Dynamics 365 Customer Service on Microsoft Learn
Field Service	Dynamics 365 Field Service on Microsoft Learn
Marketing	Dynamics 365 Marketing on Microsoft Learn
Sales	Dynamics 365 Sales on Microsoft Learn
Power BI	Power BI on Microsoft Learn
Power Apps	Power Apps on Microsoft Learn
Power Automate	Power Automate on Microsoft Learn