New Microsoft Power Platform and Dynamics 365 training: October 2021 roundup

Published Nov 09 2021 08:00 AM 4,341 Views

Get the latest news on our training and certification portfolio. Our regularly updated learning paths and modules on Microsoft Learn can help you keep current. Use training to build and enhance your skills, and then move ahead by validating those skills with a Microsoft Certification.

 

This month, explore our new Power BI learning path and new modules for Customer Voice and Customer Service. Plus, we’ve converted some Power Apps module exercises to labs, and we’ve added integration modules for Sales and Supply Chain Management and for Field Service and Supply Chain Management. If you’re interested in translation, check out our cross-app module that can be used in Business Central, Commerce, Customer Service, Field Service,  Finance, Supply Chain Management, and Sales.

 

Work through these and other modules at your own pace. Use free, online training on Microsoft Learn to explore new skills to use on the job or to take your career in a new direction. If you need help figuring out which training to take, check out the Dynamics 365 learning paths and the Microsoft Power Platform learning paths.

 

The following learning paths and modules were released in October 2021.

 

Business Central

  Module

Role

Certification

Translate Dynamics 365 apps and documentation with Dynamics 365 Translation Service

Functional consultant, solution architect, administrator

N/A

 

 

Customer Service

  Module

Role

Certification

Get started with Connected Customer Service for Dynamics 365 and Azure IoT 

Functional consultant, business user

MB-230

Schedule services with Customer Service scheduling 

Functional consultant, business user

MB-230

Set up Customer Service scheduling

Functional consultant, business user

MB-230

Register and manage devices with Connected Customer Service for Dynamics 365 and Azure IoT 

Functional consultant, business user

MB-230

Get started with unified routing in Dynamics 365 Customer Service 

Functional consultant, business user

MB-230

Create visualizations for Dynamics 365 Customer Service 

 

Functional consultant, business user

MB-230

Create custom apps for Dynamics 365 Customer Service 

Functional consultant, business user

MB-230

 

Customer Voice

Module

Role

Certification

Gather customer feedback with Dynamics 365 Customer Voice 

Functional consultant, business user

N/A

 

Field Service

Module

Role

Certification

Integrate procurement between Dynamics 365 Supply Chain Management and Dynamics 365 Field Service

Functional consultant, administrator, business user

N/A

 

Power Apps

Module

Role

Certification

Working with choices in Dataverse:

Lab - Create a new choice or modify an existing choice 

(Module update—converted “Create a new choice or modify an existing choice” exercise to a lab)

Functional consultant

N/A

Use and understand controls in a canvas app in Power Apps:

Lab - Create a canvas app with unique controls 

(Module update—converted “Create a canvas app with unique controls” exercise to a lab)

 

Functional consultant, app maker

N/A

Navigation in a canvas app in Power Apps: 

Lab - Create navigation functions

(Module update—converted “Create navigation functions” exercise to a lab)  

Functional consultant, app maker

N/A

Create formulas that use tables, records, and collections in a canvas app in Power Apps: 

Lab - Using the ForAll function in a gallery

(Module update—converted “Using the ForAll function in a gallery” exercise to a lab) 

Functional consultant, app maker

N/A

 

Power BI

Learning Path

Role

Certification

Empower modern analytics and business intelligence data cultures with Excel, Power BI, MS Teams, and...

8 modules

 

Business analyst, data analyst 

N/A

 

Sales

Module

Role

Certification

Convert prospects in Dynamics 365 Sales to customers in Dynamics 365 Supply Chain Management

Functional consultant, administrator, business user

N/A

 

 

Product landing pages

Business Central

Dynamics 365 Business Central on Microsoft Learn

Finance

Dynamics 365 Finance on Microsoft Learn

Commerce

Dynamics 365 Commerce on Microsoft Learn

Supply Chain Management 

Dynamics 365 Supply Chain Management on Microsoft Learn

Customer Service

Dynamics 365 Customer Service on Microsoft Learn

Field Service

Dynamics 365 Field Service on Microsoft Learn

Marketing

Dynamics 365 Marketing on Microsoft Learn

Sales

Dynamics 365 Sales on Microsoft Learn

Power BI

Power BI on Microsoft Learn

Power Apps

Power Apps on Microsoft Learn

Power Automate

Power Automate on Microsoft Learn

 

 

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