New Microsoft Power Platform and Dynamics 365 training: August 2021 roundup

Published Sep 14 2021 08:00 AM 3,103 Views

Check out what’s new in our training and certification portfolio—we’ve a learning path, modules, and a new landing page to explore Dynamics 365 Commerce on Microsoft Learn. We update learning paths and modules on Microsoft Learn regularly to help ensure that you’re getting the most current information as technology continues to advance. Keep your career up to date by using training to build and enhance your skills, and then move ahead by validating those skills with a Microsoft Certification. This month, in addition to the new Commerce landing page on Microsoft Learn, explore our new learning path for Human Resources and our new and updated modules for Success by Design. Plus, we’ve added new modules for Business Central, Customer Service, Field Service, Intelligent Order Management, Marketing, and Sales. We’ve also converted our Power Apps “Create a Model Driven App” exercise to a lab.

 

Work through these and other modules at your own pace. Use free, online training on Microsoft Learn to explore new skills to use on the job or to take your career in a new direction. If you need help figuring out which training to take, check out the Dynamics 365 learning paths and the Microsoft Power Platform learning paths.

 

We’re removing older, retired courses from the Dynamics Learning Portal on October 15, 2021, as a result of the significant reduction in the number of downloads of these e-learning courses. If you want to keep any of them for your own use, be sure to download them before that date.

 

The following learning paths and modules were released in August 2021.

 

Business Central

  Module

Role

Certification

Implement interfaces in Dynamics 365 Business Central

Developer

N/A

Work with reports in Dynamics 365 Business Central

Developer

N/A

Extend reports in Dynamics 365 Business Central

Developer

N/A

Work with entitlements and permission sets in Dynamics 365 Business Central

Developer

N/A

 

Customer Service

  Module

Role

Certification

Enhance agent productivity with Customer Service workspace

Functional consultant, business user

N/A

Create custom experiences for agents with the App profile manager in Customer Service

Functional consultant, business user

N/A

Create or update records automatically in Customer Service Hub

Functional consultant, business user

N/A

Enhance agent productivity and personalization in Omnichannel for Customer Service

Functional consultant, business user

N/A

Enhance agent productivity and personalization in Customer Service Hub

Functional consultant, business user

N/A

 

Field Service

Module

Role

Certification

Use AI in Dynamics 365 Field Service

Functional consultant, business user

N/A

 

Human Resources

Learning path

Role

Certification

Get started and use functionality in Microsoft Dynamics 365 Human Resources

Learning path, 6 modules

Functional consultant, business user

N/A

 

Intelligent Order Management

Module

Role

Certification

Get started with Dynamics 365 Intelligent Order Management

Functional consultant, business user

N/A

 

Marketing

Module

Role

Certification

Manage content, event triggers, and journeys in real-time marketing with Dynamics 365 Marketing

Functional consultant, business user

N/A

 

Power Apps

Module

Role

Certification

Hands on Lab: Create a model-driven app

Module update: Converted “Create a model-driven app” exercise to a lab. No trial needed.

 

Functional consultant, business user, app maker

N/A

 

Sales

Module

Role

Certification

Set up and configure Dynamics 365 Sales

Functional consultant, business user

N/A

 

 

Success by Design

Module/Learning Path

Role

Certification

Learning Path - Plan a testing strategy for your Dynamics 365 solution

Solution architect, functional consultant

MB-700

Module - Dual-write implementation for Dynamics 365 solutions

Solution architect, functional consultant

MB-700

Module - Cutover strategy for Dynamics 365 solutions

Solution architect, functional consultant

N/A

Module - Post go-live strategy for Dynamics 365 solutions

Solution architect, functional consultant

MB-700

 

Product landing pages

Business Central

Dynamics 365 Business Central on Microsoft Learn

Finance

Dynamics 365 Finance on Microsoft Learn

Commerce

Dynamics 365 Commerce on Microsoft Learn

Supply Chain Management 

Dynamics 365 Supply Chain Management on Microsoft Learn

Customer Service

Dynamics 365 Customer Service on Microsoft Learn

Field Service

Dynamics 365 Field Service on Microsoft Learn

Marketing

Dynamics 365 Marketing on Microsoft Learn

Sales

Dynamics 365 Sales on Microsoft Learn

Power BI

Power BI on Microsoft Learn

Power Apps

Power Apps on Microsoft Learn

Power Automate

Power Automate on Microsoft Learn

 

1 Comment
Occasional Contributor

Great contents. Thanks.

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Last update:
‎Sep 08 2021 11:04 AM
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