We announced at Microsoft Ignite our first cross platform, specialty certification for the Business Applications portfolio with the new Customer Data Platform Specialty certification. This certification will launch to beta in January 2022.
The Customer Data Platform Specialist role and certification
You fit the profile for this certification if you have knowledge, skills, and experience implementing solutions that provide insight into customer profiles and that track engagement activities to help improve customer experiences and increase customer retention.
Candidates should have firsthand experience with Dynamics 365 Customer Insights, Power Query, Microsoft Dataverse, Common Data Model, Microsoft Power Platform and one or more additional Dynamics 365 apps. In addition, they need direct experience with practices related to privacy, compliance, consent, security, responsible AI, and data retention policy.
Candidates need experience with processes related to KPIs, data retention, validation, visualization, preparation, matching, fragmentation, segmentation, and enhancement. They should have a general understanding of Azure Machine Learning, Azure Synapse Analytics, and Azure Data Factory.
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