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JamesW2
Copper Contributor
Jul 20, 2023

System-preferred multifactor authentication does NOT work with Authenticator Lite

Hello, 

We've been testing out both of these features together, and with a test user registered for both SMS and Authenticator Lite, unless Authenticator Lite is set as the default method at https://aka.ms/mfasetup, login prompts will not only ignore Authenticator Lite (use SMS) but also there is no option to 'choose another method'. 

Once this flaw in System-preferred multifactor authentication is resolved, the combination of the two should be highly effective in empowering admins to move end-users away from SMS to more robust MFA methods.

Thank you,

James

 

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