Forum Discussion
Options to register MFA through app not available
It seems that for a while for new users who need to register their MFA the the option to do this through the app isn't available anymore (I can reproduce this, if I reset MFA for my useraccount I also only get the "text me a code" and "call me" options).
In the MFA admin settings all 4 options are checked:
Secrurity Defaults are also disabled.
Did Microsoft change something with the setup for new users? Any ideas how this could be fixed are much appreciated.
- What settings have you configured for Self Service Password Reset?
If you go to aka.ms/mfasetup, do you see all methods there?Thijs Lecomte Yes, when I one configured my phone through SMS and goto the MFA settings I can chose to add to the app. The problem is only when setting up MFA for the frist time.
- Could you check Azure AD => Password Reset => Authentication methods to check which are available here?
