Forum Discussion
Issues with Microsoft Authenticator not popping up Approval message
- Thanks sophie this post is from oct 2018 I no longer need additonal comments from people on it.
This will not work, because the problem is not in the app, but in the account server.
The server tries to send an auth request to non-existing devices. And when trying to register a device it does not appear in the list, neither the app gets an active record with options. When trying to delete such device from its app, only then it may finally appear as a disfunctional device in the device list at the server. So the only option is to call it "stolen" and even then, the server will keep asking to authenticate on some non-existing device.
The app/web dialog offers you an option "when authenticator is not available", but it leads again to the authenticator itself in the loop.
And yes, you can not get into the "security info" section, because it requires to authenticate in the app.
Absolutely ridiculous crapware instead of claimed security, creating only troubles.
Agree! Totally assbackward to every other Authenticator app.