Forum Discussion
How to leave a test tenant
I created a tenant some time ago, but I no longer need it. When I try to delete it, I keep getting an error stating there are license-based subscriptions. However, under "Licenses," there are no products or software products listed.
The problem is that this tenant keeps appearing in my personal Teams account, even though there is no longer any link between my account and the organization.
Does anyone have any ideas on how I can delete it?
4 Replies
If you open a support case they can delete the tenant for you. You have to be able to prove it was yours somehow but it is a fairly straightforward process. Takes a few days though.
I'd love to! How do you do that without having to go through menus with up to 100 questions?
I cannot log in with my account; the Teams account is a personal account.
It is not in the cache either; I have cleared the cache and reinstalled Teams. Even the browser version shows the tenant.The only solution is to delete the tenant.
Have you tried via the MyAccount portal? Is the other tenant listed therein? https://myaccount.microsoft.com/organizations
If not, it's likely Teams cache acting up. Private browser session should confirm this, and if so, nuke the local dir (%APPDATA%\Microsoft\Teams).
