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Simon_L's avatar
Simon_L
Brass Contributor
Sep 22, 2019
Solved

Credentials for Remote Management screen on Intune enrolled Macbook?

Hi all,   I've enrolled a Macbook in to Intune via Apple Business Manager. When I start up the Mac, it takes me to a Remote Management screen and asks for a username and password. I've tried both m...
microsoft intune
  • Simon_L's avatar
    Simon_L
    Oct 25, 2019

    Riegs

    Yes, I did! It was caused by MFA. You can turn off MFA for the particular user, sign in, then turn it back on. But I didn't think that was worth the hassle, so I just used non-user enrolment.

Simon_L's avatar
Simon_L
Brass Contributor
Oct 25, 2019

Riegs

Yes, I did! It was caused by MFA. You can turn off MFA for the particular user, sign in, then turn it back on. But I didn't think that was worth the hassle, so I just used non-user enrolment.

Riegs's avatar
Riegs
Copper Contributor
Oct 25, 2019

Simon_L Bugger!. I thought it might be MFA but I disabled it and tried again and it still didn't work. Must be some other issue or maybe I didn't wait long enough after disabling MFA. I might try it again with a longer wait before I start screaming. It's the first time I've tried to build a parallels VM on an enrolled Macbook so I've never experienced this before. 

 

Thanks for the quick reply.

  • miclaink's avatar
    miclaink
    Copper Contributor
    Apr 15, 2023

    Riegs 

     

    I used itarian integration with apple DEP and the MFA was the issue. I went so far as to make this **bleep** account and add this comment so future suckers don't spend 2 hours googling, hope this helps someone.

  • shivraman's avatar
    shivraman
    Former Employee
    May 29, 2020

    Riegs Simon_L Were you able to find any solution for this?