Forum Discussion
Cannot add guest account to Teams
Hi, when trying to add guest accounts to Teams I receive following error for users, who don't have MS account yet: "Only Office 365 work or school accounts can be added as guests.". As far as I understand, this shouldn't happen anymore, as MS extended the "Guest" functionality. How do I setup Teams / Azure AD properly in order to get this working?
Well, just got off the phone with their support and they were able to replicate the same exact issue. They said the issue is that not all tenants have been updated yet, which I guess answers the question as to why some are able to do it, and others not. Unfortunately they didn't have a timeline yet as to when everyone will be cut over.
- And what about this post, mentioning „everybody with an azure ad account“? https://blogs.office.com/en-us/2017/09/11/expand-your-collaboration-with-guest-access-in-microsoft-teams/
I have been able to setup guest user within Azure AD, then invite user into Teams. I did get an error but this was because i had not enabled guest users in 'teams' in admin console 'services & add ins', once i enabled this i could invite guest user! Thanks :)
Now, I'm receiving "You are not authorized" messages from teams, when trying to add guests.
*Resolved* this error of "you are not authorized" by logging in to O365 (web interface) > click/open/see "Groups" by clicking on the "people" icon, then select the Team to add a guest...
In the right pane click on "Guests" and then "Add Members" and enter the external users email address (Be sure to click "Save" after entering the email address in the right most pane
After you complete "adding a user here to your Azure directory" then you are able to to in to Teams and "Manage Teams" and "Add member" and not get message "you are not authorized"
It already worked this way before. But users, added this way are not able to use Teams if the accounts added are not defined in any Azure AD.
