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TinyRebel's avatar
TinyRebel
Copper Contributor
Sep 20, 2021

Azure AD Guest User/Contacts

Hi All

 

Not sure what's gone wrong exactly but I have a user that Guest's into our environment who isn't receiving any emails when part of a Team.

 

Pretty sure this has been caused due to them not having a GuestMailUser contact in exchange, just MailUser. I've fixed this before by deleting and restoring the account (this generates the GuestMailUser contact) but this hasn't worked and has given them a bad UPN.

 

Any advice?

Thanks

Azure Active Directory (AAD)
  • ChristianJBergstrom's avatar
    ChristianJBergstrom
    MVP
    Sep 20, 2021
    Hi, if you're talking about the group mailbox settings that decide if one's a subscriber of email and/or events you should check the UnifiedGroupLink settings. Guest users always gets added to that list to get notifications and would explain why your "workaround" by deleting the account has worked. Can't say why they don't receive them anymore though. But start with the below settings and perhaps both org. need to run a message trace as well.

    Get-UnifiedGroupLinks -Identity "Group name" -LinkType Subscribers -Links blabla@blabla.com

    If missing, use https://docs.microsoft.com/en-us/powershell/module/exchange/add-unifiedgrouplinks?view=exchange-ps

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