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David McAllister's avatar
David McAllister
Copper Contributor
Nov 22, 2018

ADFS - Unable to log on with UPN

Hi All,   In our development environment we have ADFS 3.0 servers authenticating federated users. Recently, users have been unable to log on using their UPN. SamAaccountName works without issue. Fo...
Active Directory Federation Services
Boworn's avatar
Boworn
Copper Contributor
May 20, 2020

Currently we facing the same problem as your, can you share with me how you have fixed?

  • PeterJ_Inobits's avatar
    PeterJ_Inobits
    Iron Contributor
    May 20, 2020

    Boworn 

     

    Can your users not login with their UPN's or are you having issues with the Password Reset URL in ADFS?

     

     

    • Boworn's avatar
      Boworn
      Copper Contributor
      May 20, 2020

      PeterJ_Inobits 

       

      Hi,

       

      The user can not login with their UPN's and  gives an incorrect username or password error.

       

      But they are able to logon with SAMAccountname (domain\username) format.

       

      Thanks,

      • PeterJ_Inobits's avatar
        PeterJ_Inobits
        Iron Contributor
        May 20, 2020

        Boworn 

         

        Hi 

        Has this never worked or has it suddenly become a problem? Have you recently changed any users UPN's in the company?

         

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