Forum Discussion
Help with custom role for Service desk staff
I've been tasked with granting members of our Service desk the ability to perform 2 specific actions against user accounts within the Defender portal. Please see attached screenshot. Suspend user ...
I hope I was helpful.
Maybe in the future you can have more granular controls on these operations.
If the answer was satisfactory mark it as the best.
Maybe in the future you can have more granular controls on these operations.
If the answer was satisfactory mark it as the best.
micheleariis Having assigned the below roles to a test account, I unfortunately still do not have access to 'Suspend user in Entra ID' or ‘Require user to sign in again’. Please see attached screenshot. I of course cannot assign the Global Administrator role to these helpdesk account.
- Security Administrator
- Identity Governance Administrator
- User Administrator
- Are the users onprem?
- Yes, on-prem AD accounts synced with EntraID
G_Man If you try on a cloud only user does it work?
