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Aug 14 2024, 07:00 AM - 09:30 AM (PDT)
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Collect file feature fails with not explanation

Copper Contributor

Using the Collect file feature in Defender ran for several days, then reported Failed with no further explanation.

In response to ticket TrackingID#2312150050002027, technical support advised, 'This is a known issue and Microsoft is trying to display some information on its failure in future. It is highly recommended to provide "Product Feedback" here'

Key information to provide would be:

i) whether this is a temporary issue, so re-trying is useful

ii) if there are any actions we should take to facilitate the collection

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