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Apr 03 2024, 07:00 AM - 11:00 AM (PDT)
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Can't download Defender package from MS 365 Defender portal

Copper Contributor

Hi all,


I'm trying to download the Defender package but I'm getting stuck at the first step:

In Microsoft 365 Defender, navigate to Settings > Endpoints > Onboarding

When I go Settings > Endpoints, I see "Initializing page..." at the top, but then it disappears and I get a totally blank page with a URL of

I've got a MS Defender for Endpoint P1 license assigned to me, and I'm an admin. So not sure why that page isn't populating properly.


Anyone have any ideas I can try?

1 Reply





i have a same problem.

One acc for organization is ok, acc for another organization have a problem with open this page.

Can anybody say why it is?