User Email submission from 3rd Party into custom mailbox

Brass Contributor

Hi there,

 

We enabled User Email submission from 3rd Party report button into custom mailbox with the option "Send the reported messages to: Microsoft and my organization's mailbox".

 

Now, when user submit e-mails using the 3rd party report button, an automated investigation is triggered. However, I would like to automatically trigger an "convert to admin" submission. Is this somehow possible? 

With an admin submission I have the option to notify the user. With the automated investigation, this is not possible.

 

Cheers,

Gunter

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