Forum Discussion
kmcdermott
Oct 25, 2022Copper Contributor
Npcap keeps updating and crashing the Sensors
Since last week, I keep having an issue where Npcap updates to a newer version than 1.0 and then sensors no longer work. I have uninstalled and reinstalled everything, but an autoupdate hits somehow...
- Oct 27, 2022Vendor said "This is part of the port scanner on the latest version that was released last week. We are looking into this now, as it is conflicting with your product." Recommendation is to remove Barracuda RMM device manager, for now. Also, I can confirm that changing the "AdminOnly" regkey did actually fix it, so that is another work around, if someone doesn't want to remove Barracuda RMM device manager.
kmcdermott
Oct 26, 2022Copper Contributor
I think I might have an answer. It seems this might be Barracuda RMM device manager that is doing this. I went through the timeline, line by line to find this behaviour and its pointing to that service as the origin. I'm now looking into that and will update. That is run by a monitoring service that I don't see, so I wasn't aware of it. Sorry Microsoft!!
EliOfek
Microsoft
Oct 26, 2022Just FYI, MDI sensor will hang if the AdminOnly option is turned on.
So you need to make sure nothing will turn it on.
At least we learned something new!
Is this a custom policy in this device manager or something that might happen to anyone that uses it (built in)?
Maybe the other community member on this thread also has some kind of device manager triggering this ?
So you need to make sure nothing will turn it on.
At least we learned something new!
Is this a custom policy in this device manager or something that might happen to anyone that uses it (built in)?
Maybe the other community member on this thread also has some kind of device manager triggering this ?
- kmcdermottOct 27, 2022Copper ContributorVendor said "This is part of the port scanner on the latest version that was released last week. We are looking into this now, as it is conflicting with your product." Recommendation is to remove Barracuda RMM device manager, for now. Also, I can confirm that changing the "AdminOnly" regkey did actually fix it, so that is another work around, if someone doesn't want to remove Barracuda RMM device manager.