Forum Discussion
Jean-Philippe Breton
Mar 24, 2021Iron Contributor
Installing ATP Sensor on DC 2019 gives an 0x800070643
I have 2 DC Server 2019. 1 DC installed fine, the other give an error on installation : 0x80070643 np proxy no core Fully patches. [1FE0:10F4][2021-03-23T21:27:05]i001: Burn v3.11.2.4516, ...
- Mar 25, 2021The service is already there, the sensor was already installed but was not removed in a clean way.
delete the services manually:
sc delete AATPSensor
sc delete AATPSensorUpdater
And also delete the files from the deployment folder and try again.
EliOfek
Microsoft
Aug 25, 2022StefZah "Network Interface" performance counter category is broken in the machine.
perfmon.exe will probably fail to show it as well.
That needs to be fixed, probably by rebuilding the system counters, not sure.
StefZah
Aug 26, 2022Copper Contributor
Hey Eli,
Thanks for the suggestion but after the manual rebuilding of the system counters, i just run the installation of the ATP sensor and again failed with error code 0x80070643, during the installation the sensor appeared in ATP consoled as stopped and after that it disappear automatically.
Thanks for the suggestion but after the manual rebuilding of the system counters, i just run the installation of the ATP sensor and again failed with error code 0x80070643, during the installation the sensor appeared in ATP consoled as stopped and after that it disappear automatically.
- EliOfekAug 26, 2022
Microsoft
Th error code is mostly useless.
Check the logs again. If it's the same error about performance counter, it means rebuilding did not help. you will need to get help from a platform engineer to understand why the counters are not working (you don't need the sensor to check, it's enough to use perfmon.exe in windows to test the counters.)