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jonghwamun's avatar
jonghwamun
Icon for Microsoft rankMicrosoft
Jul 07, 2022

Inquiries related to maximum lifetime for user ticket.

Good afternoon, my Cx was curious about some questions that came along with Golden Ticket Alert.   I tried to figure it out, but was not able to locate sources for the questions. Here are the que...
gurulee73's avatar
gurulee73
Copper Contributor
May 22, 2023
Were you able to resolve this and determine if the MDI sensor was unable to ready the policy value?
gurulee73's avatar
gurulee73
Copper Contributor
May 22, 2023
I checked the MDI sensors and I am not seeing any open health issues being reported. If the sensor is unable to read the domain policy, would it be smart enough to consider this a health issue?
  • EliOfek's avatar
    EliOfek
    Icon for Microsoft rankMicrosoft
    May 22, 2023

    gurulee73 Not being able to read the policy will not trigger a normal health alert in the portal,
    as for 99.9% of customers we fallback to the default of 10 hours which works fine.
    Please open a support ticket to troubleshoot why the sensor fails to read the correct policy. 

    • gurulee73's avatar
      gurulee73
      Copper Contributor
      May 23, 2023
      So if I understand you correctly, if the MDI sensor did have a problem with reading the domain policy, then it would in fact trigger a sensor health issue. Is that correct?

      Also we got this alert for DS object auditing not being configured properly. Would this be related ?
      "Directory Services Object Auditing is not configured as required on <domain>..."

      I opened a MS SR for assistance

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