Forum Discussion
Defender for Identity - Failed to Create Error
Hi All,
Trying to create an instance for defender for identity but it keeps failing.
when I tried it the first time - it failed with the error - the groups already created - I followed this post and deleted the groups
Now when I tried again - it gives me a generic "failed to Create" error. Attaching screenshots. Has anyone seen this before?
Just for kicks I tried both the security portal and also the legacy azure.atp portal.
Got the same result after deleting the groups, it doesn't show any details just failed to create. I don't get the DNS error at all.
- EliOfek
Microsoft
Tsachev The DNS issue might manifest as a simple "failed to create" without mentioned dns, so it could still be the issue.
Also, if by chance you are in North Europe, we currently have a partial outage there that might effect some tenants when trying to onboard, our team is working on it.
For both cases the advise is to open a support ticket, support can either fix the dns issue, or tell you the failure is due to the outage and will let you know once the outage is fixed and you should try again.
lroy0608 navigate to your Azure AD portal and to the groups blade, search for group with ATP word, delete them and go back to your MDI and create your instance
Please click Mark as Best Response & Like if my post helped you to solve your issue. This will help others to find the correct solution easily.
- if you read the post - I have mentioned I deleted the groups already.
- sorry I missed that in your post, then as Eli mentioned you need to open a support ticket so MS can check in the backend your tenant
