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PhilippFoeckeler's avatar
PhilippFoeckeler
Copper Contributor
Dec 23, 2019

Azure ATP Sensor install failing (Updater Service do not start)

Hello All! We try to install the Azure ATP Sensor on a DC, setup wizard is running until this point ...then do some retries for about 3 minutes, during this time the service "Azure Advanced T...
Pritam1560's avatar
Pritam1560
Copper Contributor

Vishal_Sharma_4224 HI Vishal 

We are having same issue while instilling ATP sensor .

Tried to install silently but same error code it is getting.  0x80070643

Our DC is hosted on private LB.

we are using proxy settings to connect the internet 

Vishal_Sharma_4224's avatar
Vishal_Sharma_4224
Icon for Microsoft rankMicrosoft
Apr 16, 2020
It would be great if can send the error ligs in a private message.
  • Vishal_Sharma_4224's avatar
    Vishal_Sharma_4224
    Icon for Microsoft rankMicrosoft
    Apr 17, 2020
    Please let me know what exactly do you see in deployment\MSI logs.. Have you used command below while doing silent install? "Azure ATP sensor Setup.exe" /quiet ProxyUrl="http://abc.com:port number of proxy" NetFrameworkCommandLineArguments="/q" AccessKey="" Also, please select option Bypass proxy server for local addresses in browser LAN settings if you are using browser specific proxy.
    • Pritam1560's avatar
      Pritam1560
      Copper Contributor
      Apr 17, 2020

      Vishal_Sharma_4224 

       

      Hi Vishal we have tried with silent instillation with bypass proxy enable but got same error.

      in logs we can see error returning code 

      [20EC:2318][2020-04-16T20:56:04]i007: Exit code: 0x80070643, restarting: No

      1.is there any dependencies on .net frameowrk 

      2.this dc is configured in standard load balencer .is that something to do with that

      In other DC which is  hosted in Europe region configured in Basic LB there ATP is installing properly same is not happening in another DC

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