Forum Discussion
Astrid McClean
Mar 01, 2018Microsoft
Azure ATP is now generally available!
Today Microsoft is excited to announce that Azure Advanced Threat Protection (ATP) is now generally available. Azure ATP is a cloud-based security solution that helps you detect and investigate secur...
Chris Shalda
Brass Contributor
Is there a reason that the hyperlink in the error referenced earlier (related to the provisioning issue) takes you to the support portal where you would need a support contract to open an “on-prem” support case? The support options specifically call out Azure ATP, but I would expect to be able to use our cloud based support, that we would enter tickets for EM+S or Office 365, when creating a support case for Azure ATP since it is completely a cloud service and also a part of EM+S E5.
Is this support experience expected? Is this a known issue that is being resolved to integrate Azure ATP support into cloud based support options like Advanced Support for Partners or Cloud Signature support, for example?
Is this support experience expected? Is this a known issue that is being resolved to integrate Azure ATP support into cloud based support options like Advanced Support for Partners or Cloud Signature support, for example?
Astrid McClean
Mar 12, 2018Microsoft
Hi Chris, Support should be available for EMS E5 customers. We are looking into why the option is not yet available.