Forum Discussion
ATA Gateway Services not starting
MicrosoftThe Center service is running OK?
The Console UI is working?
In the Failing Gateway logs, if you delete the current logs and start the service again,
Is the only error still
"Domain controllers are not configured"
?
The Center service is running OK? Yes
The Console UI is working? Yes
In the Failing Gateway logs, if you delete the current logs and start the service again,
Is the only error still
"Domain controllers are not configured"
?
The same error back in the logs.
I already deleted the domain and add again and the same error appear and the service doesn't start.
- EliOfek
Notice that in the GW configuration , you should add the DC FQDN, not the domain.
See detailed instructions at
https://docs.microsoft.com/en-us/advanced-threat-analytics/install-ata-step5
So if your domain is domain.com, you should add DC1.domain.com, and not just domain.com.
Hi Eli,
Sorry for my explanation.
What we configured was the FQDN as you said and not the domain.
But the service begin starting and fews seconds after stop.
Now i'll try to uninstall my Gateway and Center and begin all the installation process again.
- EliOfek
Try to uninstall the GW only, don't think there is a need to install the center again.
But do download a fresh copy of the GW package from the Center.
