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dbalogh's avatar
dbalogh
Copper Contributor
Aug 06, 2020

AATP sensors stopped communicating

Hi,   since today morning (7:30 AM CET) all sensors showing the Disconnected status message on the AATP portal. Checked the logs, it shows the following error message: Error HttpResponseMessageE...
EliOfek's avatar
EliOfek
Icon for Microsoft rankMicrosoft

dbalogh 
If your workspace is in the US East region, (Check the workspace about box) then there was a n issue that was mitigated only a few minutes ago. Do yo still see it now ?

dbalogh's avatar
dbalogh
Copper Contributor
Aug 06, 2020

EliOfek 

Geolocation
North America / Central America / Caribbean

Still seeing the error. Tried to restart the sensor on one of the DCs, but the service cannot start (error 1067).

  • EliOfek's avatar
    EliOfek
    Icon for Microsoft rankMicrosoft
    Aug 06, 2020

    dbalogh 
    This is indeed the cluster that had issues.

    Are you able to connect to the workspace portal without issues ?

    • dbalogh's avatar
      dbalogh
      Copper Contributor
      Aug 06, 2020

      EliOfek Yes, the connection to the portal is working fine. Had problems with it earlier this morning and I noticed the sensor error after I was able to log in.

       

      Edit: Seeing this error on the statuspage: Partial Connectivity issues for sensors in East US region Investigating - We are currently investigating this issue. Aug 6, 14:13 UTC

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