Forum Discussion
Fhaddad81
Jul 02, 2024Copper Contributor
Windows Defender Advanced Threat Protection Service failed to start
Good Day, I have one PC Microsoft Windows 11 Enterprise couldn’t be onboarded because Windows Defender Advanced Threat Protection Network Detection and Response could not be started. Event ID 101 ...
- Jul 03, 2024looking up the error with errorlookup in cmtrace:
"Indicates two revision levels are incompatible.
Source: Windows"
did you offboard, reboot, onboard?
ShadiQ2025
Copper Contributor
The error code 0x8007051a indicates that the process cannot access the file because it is being used by another process. This issue typically arises when there are conflicts or access issues within the system or with other applications. Here are some steps to troubleshoot and resolve this issue:
Check for Conflicting Applications:
Ensure no other security software or network-related tools are running that might conflict with Windows Defender Advanced Threat Protection (ATP).
Update Windows Defender ATP:
Make sure Windows Defender ATP and all its components are up to date. Check for any updates or patches from Microsoft.
Restart the Service:
Restart the Windows Defender ATP service. Open a Command Prompt with administrative privileges and run the following commands:
sh
net stop Sense
net start Sense
Check System Logs:
Open the Event Viewer and check the system and application logs for more detailed error messages that could give more context about the issue.
Permissions Check:
Ensure that the Windows Defender ATP service has the necessary permissions to access the required files and directories. You can do this by checking the service account and its permissions in the Services console.
Repair or Reinstall Windows Defender ATP:
If the issue persists, consider repairing or reinstalling Windows Defender ATP. This can be done via the Settings app under Apps & Features.
Check Disk Health:
Sometimes file access issues can be due to disk errors. Run a disk check to ensure there are no underlying issues with the disk:
sh
chkdsk /f
SFC and DISM Commands:
Run the System File Checker (SFC) and Deployment Imaging Service and Management Tool (DISM) to repair any corrupted system files:
sh
sfc /scannow
dism /online /cleanup-image /restorehealth
Check for Conflicting Applications:
Ensure no other security software or network-related tools are running that might conflict with Windows Defender Advanced Threat Protection (ATP).
Update Windows Defender ATP:
Make sure Windows Defender ATP and all its components are up to date. Check for any updates or patches from Microsoft.
Restart the Service:
Restart the Windows Defender ATP service. Open a Command Prompt with administrative privileges and run the following commands:
sh
net stop Sense
net start Sense
Check System Logs:
Open the Event Viewer and check the system and application logs for more detailed error messages that could give more context about the issue.
Permissions Check:
Ensure that the Windows Defender ATP service has the necessary permissions to access the required files and directories. You can do this by checking the service account and its permissions in the Services console.
Repair or Reinstall Windows Defender ATP:
If the issue persists, consider repairing or reinstalling Windows Defender ATP. This can be done via the Settings app under Apps & Features.
Check Disk Health:
Sometimes file access issues can be due to disk errors. Run a disk check to ensure there are no underlying issues with the disk:
sh
chkdsk /f
SFC and DISM Commands:
Run the System File Checker (SFC) and Deployment Imaging Service and Management Tool (DISM) to repair any corrupted system files:
sh
sfc /scannow
dism /online /cleanup-image /restorehealth
Marek_Belan
Jul 10, 2024Brass Contributor
OMG in which universe this work?
net stop Sense
net start Sense
this is from chatGPT or what?????????
net stop Sense
net start Sense
this is from chatGPT or what?????????