Forum Discussion

feherzog's avatar
feherzog
Copper Contributor
May 24, 2023

MDE Linux: machine_guid: "unavailable"

HI,

on my MDE installation the machine_guid is "unavailable" and this seems to cause some few disfunctionalities.

 

❯ mdatp health
healthy                                     : true
health_issues                               : []
licensed                                    : true
engine_version                              : "1.1.20300.5"
app_version                                 : "101.98.64"
org_id                                      : "407251b5-<EXISTS-HIDDEN>"
log_level                                   : "info"
machine_guid                                : unavailable
release_ring                                : "Production"
product_expiration                          : Jan 10, 2024 at 04:10:03 AM
cloud_enabled                               : true [managed]
cloud_automatic_sample_submission_consent   : "none" [managed]
cloud_diagnostic_enabled                    : false [managed]
passive_mode_enabled                        : false [managed]
behavior_monitoring                         : "disabled" [managed]
real_time_protection_enabled                : true [managed]
real_time_protection_available              : true
real_time_protection_subsystem              : "fanotify"
supplementary_events_subsystem              : "ebpf"
tamper_protection                           : "disabled"
automatic_definition_update_enabled         : true [managed]
definitions_updated                         : May 24, 2023 at 09:35:03 AM
definitions_updated_minutes_ago             : 72
definitions_version                         : "1.389.2284.0"
definitions_status                          : "up_to_date"
edr_early_preview_enabled                   : "disabled"
edr_device_tags                             : [{"key":"GROUP","value":"<HIDDEN>"}] [managed]
edr_group_ids                               : "<HIDDEN>" [managed]
edr_configuration_version                   : "30.199999.main.2023.05.23.05-9b98ebaed84d9dd43cde7fb7c5<CUTOFF>"
edr_machine_id                              : "efbecdad717be29b7da2892e11bc<CUTOFF>"
conflicting_applications                    : []
network_protection_status                   : "stopped"
network_protection_enforcement_level        : "disabled"

I have hidden/cutoff some information but so far it looks good. 

Do you have an idea what to check? a reinstall did not work but I did no reboot. I will now do a uninstall - reboot - install... but I don't think thios solves it!?

 

Any help or idea to check/debug here would be nice. Thank you.

No RepliesBe the first to reply