Forum Discussion

karimzaki's avatar
karimzaki
Copper Contributor
Jun 17, 2021

i have all the required license but cannot log on to securitycenter

i dont know why i cannot have access to defender of endpoint 

4 Replies

  • msevarino's avatar
    msevarino
    Copper Contributor

    karimzaki  I am having the same problem. The license is correctly provisioned but it is still saying there is no license when I go to the portal.

    • Thijs Lecomte's avatar
      Thijs Lecomte
      Bronze Contributor
      What licenses do you have and what error do you receive?
      Do you see the endpoints blade in security.microsoft.com?
      • msevarino's avatar
        msevarino
        Copper Contributor
        I have Microsoft Defender for Endpoint, O365 E5, and Mobility +E5 Security licenses. The error I get is "no subscription found" when i go to https://securitycenter.windows.com/, which is the Defender for Endpoint Admin portal. Yes, I have the endpoint blade on both security.microsoft.com and in the endpoint admin manager/intune, endpoint.microsoft..com. Support has also confirmed that the license is provisioned correctly to my AD tenant. I am waiting for someone from the Endpoint support team to call me back.