Forum Discussion

Ingemar Josefsson's avatar
Oct 28, 2021

Why is this a High severity Alert with Suspicious Activity as classification?

System alert: Network Requirements Update for API Connectors

 

There must be better ways of allowing customers to deal with Connector-updates?

I also couldn't find a Policy or Template in which I could tune/manipulate severity, threshold or turning it off?

  • Jamey_'s avatar
    Jamey_
    Copper Contributor

    Ingemar Josefsson 

    I have now had 3 of these annoying alerts!

    14-10-2021 10:05PM

    20-10-2021 11:52PM

    28-10-2021 5.59PM

     

    We have alerts setup for "Severity: HIGH", which generate tickets etc, and Wake people up who are On-Call!!!
    Can these not be sent via email as normal notifications, instead of "High severity" Alert with "Suspicious Activity"

    If these continue, I will be forced to turn off the alerts.. which really defeats the purpose??!!

Resources