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kevind5's avatar
kevind5
Copper Contributor
Aug 09, 2024

Session controlled Microsoft apps very slow response

Hello 

 

For the past 2 months we have been receiving complaints regarding D365 slowness off and on.  D365 was included in my session controlled policy.  I disabled the policy and the complaints have stopped.  Is there part of the policy setup that was missed.  I really need the benefits of MCAS without impacting the business.  Thanks

  • Hi Kevin,

    Indeed, we are aware that some latency is inevitable for customers using a service that proxies traffic. While we have a number of ways to optimize traffic and speed, there are cases where the latency is hard to accept for end users.
    This is why we have invested in a new approach to real time control, setting up controls at the browser (Edge) level. This will provide you similar end results, with almost no latency.
    More info here: https://learn.microsoft.com/en-us/defender-cloud-apps/in-browser-protection

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