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xraider365's avatar
xraider365
Copper Contributor
Mar 04, 2022

Not all web traffic showing in Defender for Cloud Apps

We are starting to use Defender for Cloud Apps using Defender for Endpoint for log upload. We are not seeing all user traffic in Defender for Cloud Apps - for example if I go to etsy.com - my PC is not being added to the list of people who went to Etsy.com.

 

Any thoughts on where I can look for what is going wrong?

  • jjeronimo's avatar
    jjeronimo
    Copper Contributor
    Same here. I can navigate to Defender for Endpoint (the source of data in my case) and see the events of edge process sending requests to 3rd party domains and IPs, but that information is not updated in MDCA, although MDE is enabled as documented here: https://docs.microsoft.com/en-us/defender-cloud-apps/mde-integration

    Is there any delay after logs from MDE are processed and presented in MDCA?
  • JaredLP's avatar
    JaredLP
    Copper Contributor
    Check that you are looking at the Defender Endpoints view in the upper right of the cloud app discovery view. With Defender for Endpoint you will see only the device names, not the user names.
  • Jamie_Wheeldon's avatar
    Jamie_Wheeldon
    Copper Contributor
    HI I'm seeing the same thing.

    I can see all the edge traffic for sites such as YouTube in the DfE device timeline, but this device / user traffic is not being associated with the YouTube app in Defender for Cloud Apps.

    Any update on this would be great.
  • Chris Jordan's avatar
    Chris Jordan
    Copper Contributor
    Getting the same issue on a customers instance, however works fine in my lab.

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