Microsoft Cloud APP : Apply sensitivity label

New Contributor

Hi! hope you guys are having a good week so far.

I'm having some issues with applying sensitivity labels from Microsoft cloud Application Security.


so here are my steps. for the label.


1 - went to Microsoft compliance, Information Protection, Labels, Create a label.

2 - Apply to Files & Email, Groups & Sites

3 -  Encrypt files and emails, Mark the content of files

4 -  Configure encryption settings, assign permissions now, User access to content expires: never, Allow offline access Always, Assign permissions to specific users and groups: whole domain.

4-  group & sites, both checked, 


going to MCAS, Settings, Information protection, Automatically scan new files, checked, access granted.


Now when I go to a file and try to classify it in MCAS, I get the error shown in the picture. 

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