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Robert Styles's avatar
Robert Styles
Copper Contributor
Mar 10, 2017

New Group Members not seeing Appointments

We are trying to determine why members that recently have joined a group do not see meetings that were scheduled before they joined, but are set for future dates. The one particular instance I'm chas...
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Ravin Sachdeva's avatar
Ravin Sachdeva
Icon for Microsoft rankMicrosoft

Hi Mark Flory, Robert Styles, Shyam Davuluru - we investigated this issue but could not find anything wrong. It could be an intermittent issue you're hitting with the service, which we apologize for.

 

Just to be on the same page so that we can investigate this further, are the steps below correct to reproduce the error?

1. Group ABC exists with a set of members.

2. Group ABC has recurring appointments or meetings scheduled, and has occurrences remaining in the future.

3. A new member John Doe is added to the group (either the member joins the group or is added by an Owner).

4. John Doe visits the Groups shared space on Outlook 2016 (win 32 client) or Outlook Web (OWA), looks at the Group's shared calendar and cannot see the passed or future instances of the appointment/event.

 

Is that correct?

 

cc: Maria Kang

 

Oddleif Halvorsen's avatar
Oddleif Halvorsen
Copper Contributor
Nov 05, 2018

Any updates on this? 

 

Users expect to find meetings in their personal calendars. Hence when you are added/removed from a group you would expect your personal calendar to be updated accordingly.

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