Sep 08 2017 07:25 PM - edited Sep 09 2017 08:48 AM
Hi,
When we create a new modern group this is not being added to the outlook client, but will show up at O 365 portal, is there a way to force it to appear at Outlook?
The ones created as @domain.com will not show in outlook, but the ones created as @domain.onmicrosoft.com will appear in outlook.
Regards.
Sep 09 2017 12:06 AM
Sep 09 2017 08:11 AM
Hi Juan Carlos,
This is not the case since I have modern groups created more than a month ago and still not appearing in outlook, but in OWA all appear.
Regards.
Sep 09 2017 08:20 AM
Sep 09 2017 08:24 AM
Outlook 2016 32-bit, BTW I have some of the modern groups appearing nut not all, and specialy is affecting the new ones.
Regards.
Sep 09 2017 08:47 AM
Ok, it seems that ones created as @domain.com will not show in outlook, but the ones created as @domain.onmicrosoft.com will appear in outlook.
Regards.
Sep 09 2017 08:51 AM
SolutionOutlook need to query the autodiscover information for the domain in order to get Groups, if they appear fine for the default domain but not for custom ones, it means that you have some issue with the setup.
If you are in Hybrid and the autodiscover record is pointing on-prem, Groups will not display in Outlook, that's a known issue. Read here: https://support.microsoft.com/en-us/help/3168347/users-in-an-exchange-hybrid-deployment-can-t-access...
Sep 09 2017 09:02 AM
Thanks Vasil,
Yes we are on Hybrind with autodiscover pointing to on-prem.
Regards.
Sep 09 2017 08:51 AM
SolutionOutlook need to query the autodiscover information for the domain in order to get Groups, if they appear fine for the default domain but not for custom ones, it means that you have some issue with the setup.
If you are in Hybrid and the autodiscover record is pointing on-prem, Groups will not display in Outlook, that's a known issue. Read here: https://support.microsoft.com/en-us/help/3168347/users-in-an-exchange-hybrid-deployment-can-t-access...