Forum Discussion

Delphine Demanet's avatar
Delphine Demanet
Copper Contributor
Jun 26, 2017

Issue with group calendars deleting entries (past and futur)

Hi, We use an Office 365 group to manage meeting with our clients. Today, I've noticed that all past and futur calendar events were no longer in the calendar. Any idea of what happened? Meeting re...
Calendar
groups
Office 365 Groups
Maria Kang's avatar
Maria Kang
Icon for Microsoft rankMicrosoft
Jun 26, 2017
Hi Delphine,
Could you provide us with more details so we can debug this issue?
- Which Outlook client are you seeing this issue? Outlook on the Web? Outlook 2016? On all clients?
- Are past and future events for all groups missing?
Thank you
-Maria
  • Delphine Demanet's avatar
    Delphine Demanet
    Copper Contributor
    Jun 29, 2017

    Hi Maria,

    We are using Outlook 2016. 

    We have only 1 group and all meetings, past and futur, have disappeared.
    It happens every month.

    I've first thought about an auto archive but it's not applied.

    Thanks for your help!

    Regards,

    Delphine

    • Maria Kang's avatar
      Maria Kang
      Icon for Microsoft rankMicrosoft
      Jun 30, 2017
      Thank you, Delphine. Have you tried to going to Outlook on the Web and see whether meeting s are shown there? Could you try filing a ticket (Help > Contact Us > Talk to an Agent)?
      • Delphine Demanet's avatar
        Delphine Demanet
        Copper Contributor
        Jul 03, 2017

        Hello,

        Yes I've check on the Web version and the problem is excatly the same.

        Thanks

Resources