Forum Discussion

Iron Contributor

Mar 20, 2018

Guest sees page for 2 seconds then access denied to Group SP site

So you may have seen my posts over the months as I try to use GROUPS to support external users (my customers). It has now been over a week on my latest support ticket with no response or even attempt ...

groups

David Slight

Iron Contributor

Nope, ticket still open [Ticket #:7689974]. Seems several customers have the issue - completely reproducible .

Sean Hartwell

Copper Contributor

Apr 17, 2018

Any update on this issue? We're just starting to test out external sharing for some of our content and while external users can sign in successfully and see content, they are constantly plagued with pop-ups asking for credentials and this appears to be the culprit HTTP401: DENIED - The requested resource requires user authentication. (XHR)GET - https://xxxxx.sharepoint.com/_vti_bin/DelveApi.ashx/authtoken/loki?d=XXXXXXXXXXXX.

Isn't there a way to prevent external users from registering or attempting to contact Delve? I know it's not exactly the same issue as what you've described above, but maybe partially related. Thanks..

jcgonzalezmartin
MVP
Apr 17, 2018
A quick update here: TonyRedmond and myself have experiencing this issue. We know is a problem in the guest access to sites that should be fixed, but no news about when this will happen
- David Slight
  Iron Contributor
  Apr 18, 2018
  [Ticket #:7689974] has only been open 6 weeks so you have a while to wait yet.
  - Deleted
    Apr 24, 2018
    Just run into this problem this morning. The guest has access to other groups, but the one they have just been added to is throwing up the Access Denied page for the account. Putting in a ticket now as this group needs to be ready for Monday, but your time frame has got me worried...
TonyRedmond
MVP
Apr 17, 2018
Can you access the SharePoint library from Teams?