Forum Discussion

David Slight's avatar
David Slight
Iron Contributor
Mar 20, 2018

Guest sees page for 2 seconds then access denied to Group SP site

So you may have seen my posts over the months as I try to use GROUPS to support external users (my customers). It has now been over a week on my latest support ticket with no response or even attempt ...
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David Slight's avatar
David Slight
Iron Contributor
Mar 22, 2018
Latest update for those interested; we have confirmed this behaviour on new Group sites; interestingly the site is accessible to the GUEST when it is empty but as soon as the first item is added to the document library the issue occurs and AccessDenied.aspx appears again. The Support engineers don't seem to be very familiar with Groups so would really help if someone could lend them a hand :-) [Ticket #:7689974] [Ticket #:7608078]
  • David Leveille's avatar
    David Leveille
    Steel Contributor
    Apr 04, 2018
    Bump - hope you get this sorted out.
    • David Slight's avatar
      David Slight
      Iron Contributor
      Apr 05, 2018
      Nope, ticket still open [Ticket #:7689974]. Seems several customers have the issue - completely reproducible .
      • Sean Hartwell's avatar
        Sean Hartwell
        Copper Contributor
        Apr 17, 2018

        Any update on this issue? We're just starting to test out external sharing for some of our content and while external users can sign in successfully and see content, they are constantly plagued with pop-ups asking for credentials and this appears to be the culprit   HTTP401: DENIED - The requested resource requires user authentication. (XHR)GET - https://xxxxx.sharepoint.com/_vti_bin/DelveApi.ashx/authtoken/loki?d=XXXXXXXXXXXX.

        Isn't there a way to prevent external users from registering or attempting to contact Delve? I know it's not exactly the same issue as what you've described above, but maybe partially related. Thanks.. 

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