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bart_vermeersch

Steel Contributor

Nov 23, 2016

Groups not visible in Outlook 2016 (professional version)

Hello, What can we do to fix or troubleshoot the following isssue: In Outlook Online we can see our office 2016 groups, but in Outlook 2016 we see no groups listed below the header "Groups". ...

Office 365 Groups

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Microsoft

Nov 23, 2016

Have you tried this: https://support.office.com/en-us/article/Join-a-group-in-Outlook-2e59e19c-b872-44c8-ae84-0acc4b79c45d?ui=en-US&rs=en-US&ad=US Choose a group on the left nav side.

bart_vermeersch
Steel Contributor
Nov 23, 2016
Thank you for repyling!

In the Office 2016 ProPlus version I know there is a "Groups" section in the home tab (Christophe) and also the Browse functionality in the tree (Cian). But in Professional version, I can't find either of them. In the left side tree, there is a heading "Groups", when expanding it only says (translated from Dutch): You are not subscribed to any groups.

Bart
- Joseph Orfeuil
  Copper Contributor
  Nov 07, 2017
  Hello.
  
  Just had the same issue. And some groups were missing to be displayed as well.
  Do you have the x64 version installed? It was my case and had to uninstall/reinstall 32 bits version, which is working fine (group tab in the ribbon & all groups correctly displayed).
- Expiscornovus
  Iron Contributor
  Jan 31, 2018
  bart_vermeersch did you find any solution for this issue?
  - bart_vermeersch
    Steel Contributor
    Jan 31, 2018
    We've upgraded most of our PC's. I'm not 100% sure, but I think it was related to the older version of Office 2016 Professional.

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